Frequently Asked Questions
Everything you need to know before booking your mobile massage experience with NS Massage. We keep things simple, professional, and designed around your comfort.
Booking & Scheduling
How do I book an appointment?
You can book online through our website. Online booking is the fastest way to view availability and reserve your preferred session.
How far in advance should I book?
We recommend booking at least 24 hours in advance. Weekend and evening appointments tend to fill quickly.
Do you accept same-day appointments?
Same-day requests may be available based on schedule openings, but advance booking is strongly recommended.
What is your cancellation policy?
Cancellations or rescheduling requests made within 24 hours of the appointment are subject to the full session charge.
Mobile Massage Experience
Do I need to provide anything?
No. We bring the massage table, linens, oils, and everything needed for your session.
How much space is required?
You only need enough room for a massage table and space to move comfortably around it.
What areas do you serve?
NS Massage serves Miami, Brickell, Coral Gables, Miami Beach, and surrounding areas throughout South Florida.
Do you have a physical location?
NS Massage is a mobile service only. We bring professional massage therapy directly to your home, hotel, or office.
Before & After Your Session
What should I expect during my first visit?
We begin with a brief consultation to review your preferences, areas of focus, and any important health information before your session starts.
How should I prepare for my appointment?
Please be ready a few minutes before your scheduled time and have a comfortable space available for setup.
What should I expect during the massage?
Your comfort always comes first. Pressure, focus areas, and communication are adjusted based on your preferences throughout the session.
What happens after the session?
Most clients feel relaxed, lighter, and more at ease. Drinking water afterward is recommended, especially after deeper therapeutic work.
Credentials & Policies
Are you licensed and insured?
Yes. NS Massage is fully licensed and insured in Florida to provide professional massage therapy services.
Do you work with clients who have health conditions?
Yes. Please share any medical conditions, injuries, surgeries, or concerns during your consultation so your session can be customized safely.
Is prenatal massage safe?
Yes. Prenatal massage is tailored specifically for expecting mothers using safe positioning and supportive techniques.
What payment methods do you accept?
Payment is due at the time of service. Specific payment options can be confirmed when booking your appointment.
Still Have Questions?
We’re happy to help you choose the right session and answer anything not covered above. For the fastest service, please book online or reach out directly.
Book Your SessionNS Massage
Luxury mobile massage and skincare services designed to bring comfort, wellness, and personalized care directly to your home, hotel, or office.
Serving Miami, Brickell, Coral Gables, Miami Beach, and surrounding areas.
Reserve Your Session
Book online for the fastest way to view availability and secure your preferred appointment.
Book NowProfessional mobile massage and skincare services in South Florida.
